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Disabling USB Sleep Mode on Your Computer

If your computer goes into sleep mode while the My Data Diary+ tool is open, power to your USB device will be discontinued, and the My Data Diary+ tool will become unresponsive. You can change a setting on your computer to prevent the USB drive from going into Powersave / Sleep mode:

  • From the File Explorer, Right Click on My Computer or This PC and select Properties.
  • Click on Device Manager.
  • Expand Universal Serial Bus controllers.
  • Right-click on USB Root Hub device(s).
  • Click Properties.
  • Click the Power Management tab.
  • Uncheck the Allow the computer to turn off this device to save power check box.
  • Click OK.
  • Collapse Universal Serial Bus controllers.
  • Close the Device Manager with the “X” in the right corner.
  • Close the Control Panel / System window with the “X” in the right corner.