Your My Data Diary+ tool arrives with “Password” set as the factory password. You will be prompted to create a personal password as part of the My Data Diary+ set-up process. You should create a personal password that is difficult to guess but easy for you and your care companions to remember. You can modify your password and security questions at any time on the Security page of the Administration section of the tool.
The My Data Diary+ tool is stand-alone software with no links to external servers or systems. If you lose or forget your password, it is not possible for anyone but you to recover access to your database. Therefore, we recommend that you carefully select all three recovery questions and answers. Answers to the recovery questions are case sensitive. To access the tool without the password, you will need to answer all three questions correctly. Once you have gained access to the tool using your personal recovery questions, you will be able to reset the password.
Please remember that you are responsible for the security of all information and stored on the My Data Diary+ tool. My Data Diary, LLC accepts no responsibility for lost or stolen data.